HTTP server not working (Reported)
  • Priority - High
  • Affecting Server - cphost21

  • The cPanel server cphost21 is experiencing some issues. We are investigating and we expect this to be fixed today.

    Sorry for the inconvenience.

     

    UPDATE: The issue has been fixed.

  • Date - 07/06/2020 08:35
  • Last Updated - 07/06/2020 08:47
Planned maintenance - Netherlands (Scheduled)
  • Priority - Medium
  • Affecting System - VPS in Netherlands

  • Affected VPS servers : OpenVZ servers in the Netherlands with IP address in 95.211.214.0/255

    As part of our commitment to continuously improve the level of service we provide, we would like to inform you about an upcoming infrastructure maintenance to be performed by our data center supplier Iron Mountain.

    WHEN CAN YOU EXPECT IT?
    Date: July 03, 2020
    Time: 09:00 CEST (UTC+02:00) - 17:00 CEST (UTC+02:00)
    The expected maintenance window will be 8 hours.

  • Date - 07/03/2020 07:00 - 07/03/2020 15:00
  • Last Updated - 06/19/2020 09:12
Hong Kong planned maintenance (Scheduled)
  • Priority - Low
  • Affecting System - VPS Hong Kong

  • Location: 
    Hong Kong 

    Affected Services: 
    All VPS servers in location: Hong Kong

     

    The Change: 
    We will be moving the A + B feed in several racks briefly offline to connect them to a temporary power feed. This will be done one by one, so all servers that are connected redundantly will remain online during this maintenance. This announcement will only mention the servers that will be impacted. 

    Schedule: 
    Start Time: 29 June 2020, 22:40 UTC 
    End Time: 29 June 2020, 22:55 UTC 
    Duration: 15 minutes 

    Why This Is Necessary: 
    This is in order to prevent extended downtime during an upcoming maintenance in Hong Kong to be performed on the 4th of July and 1st of August. This upcoming maintenance is mandatory according to the national Hong Kong laws and as such cannot be avoided. We have tried everything to keep the impact as minimal as possible.

  • Date - 06/29/2020 22:30 - 06/29/2020 23:00
  • Last Updated - 06/17/2020 06:55
LA node xenhost18.qhoster.net maintenance (Scheduled)
  • Priority - Medium
  • Affecting System - xenhost18.qhoster.net

  • The following node for VPS location Los Angeles will be undergoing a planned maintenance on 16th of June 2020:

    xenhost18.qhoster.net

    Details:

    Affected Zone: Los Angeles

Time Frame
Start Time: Tuesday June 16, 2020- 10:00AM EDT
End Time: Tuesday June 16, 2020- 10:30AM EDT

Expected Downtime: 30 Minutes

During the 30 minute maintenance we will be performing emergency power maintenance inside the data center.
During the maintenance window the following servers will not be accessible:

xenhost18.qhoster.net

We anticipate a maximum downtime of 30 minutes for any given device within this
maintenance window.

  • Date - 06/16/2020 14:00 - 06/16/2020 14:30
  • Last Updated - 06/13/2020 09:47
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